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Abstract Topic: Management Science

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An Empirical Study Of Online Shopping Customer Satisfaction On Baby Clothes
Ernita Maulida (a*), Melly Prabawati (a), Maula Zahidah (a)

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Corresponding Author
Ernita Maulida

Institutions
Universitas Negeri Jakarta
Jl. Rawamangun Muka, Jakarta 13220, Indonesia
*ernitamaulida[at]unj.ac.id

Abstract
The aim of this study is to identify factors that influence women customers online shopping satisfaction on baby clothes product from the perspective of the total shopping experience. A research method is a quantitative approach, through a survey of 300 online customers with criteria at least they have purchased baby clothes online once a month or more. In this study, there are six indicators are identified, namely; web design, brand, product information, security service, price, and customer service responses. The findings revealed that all indicators are highly satisfied for women customer online shopping in Jakarta. It means that consumer expectation is the same as what they received.

Keywords
customer satisfaction, online shopping, baby clothes

Topic
Management Science

Link: https://ifory.id/abstract/rDfpMYPaQec8


ANALYSIS OF ACCOUNTING INFORMATION SYSTEM OF NON SUBSIDY FERTILIZER SALES IN PT. PETROKIMIA GRESIK
A.A. GDE SATIA UTAMA (a*), HADIYAN AZMI HUSSEIN (b)

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Corresponding Author
A.A GDE SATIA UTAMA

Institutions
a) Department of Accountancy, Economics and Business Faculty, Airlangga 4-6, Surabaya, 60286, Indonesia
*gde.agung[at]feb.unair.ac.id
b) Department of Accountancy, Economics and Business Faculty, Airlangga 4-6, Surabaya, 60286, Indonesia

Abstract
The rapid development of science and technology has an impact on the utilization of computers. Currently, the network can provide substantial benefits in all areas, especially in work activities. Hence the computer becomes an essential part of the company. An industry without computer technology will not be able to compete with its rivals. Computer technology has a significant role in the world of accounting for its ability in data processing, rapid calculation, grouping, as well as in producing accurate and fast output that will improve the companys performance. PT Petrokimia Gresik is a company engaged in the fertilizer industry. The company has used semi-computerized information system, but according to this case, it still needs the support of more reliable accounting information system. The company needs an adequate sales accounting information system to solve current problems including sales recording matter. The use of the computer in the process of selling transactions will speed up information construction. This study uses a qualitative approach with the scope of analysis focused on the analysis of accounting information system of non-subsidized fertilizer sales of PT Petrokimia Gresik. The type and sources of data used are primary and secondary data. Data collection procedures are a preliminary survey, literature study, and field survey. Analysis technique used is a descriptive case study. The objective of system analysis on the sales function in PT Petrokimia Gresik is to be abreast of the weaknesses and requirements of the system, and as a result, suggestions for the company improvement will be able to be given.

Keywords
Analysis; Sales Accounting Information System; Sales of fertilizer

Topic
Management Science

Link: https://ifory.id/abstract/JRznew738F2p


ANALYSIS OF LEADERSHIP EFFECT AND WORK CULTURE ON ACHIEVEMENT MOTIVATION AND WORK ACHIEVEMENT IN THE ERA OF INDUSTRIAL REVOLUTION 4.0
Marniati, Setya Chendra Wibawa

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Corresponding Author
marniati marniati

Institutions
Universitas Negeri Surabaya

Abstract
The purpose of this study is to (1) measure student competence in making clothing produced in the copyright in terms of leadership variables, work culture, achievement motivation, and work performance. (2) analyze the influence of leadership, work culture on achievement motivation, (3) analyze the influence of leadership, work culture and achievement motivation on work performance both directly and indirectly. This study uses a quantitative approach. The research subjects of all students who programmed copyright courses were 50 people. The data collection method uses a Likert scale questionnaire, the data is analyzed bypath analysis. The results showed that: (1) leadership had a significant influence on work performance (2) work culture directly on work performance, (3) achievement motivation had a significant effect on work performance, (4) leadership, work culture, and achievement motivation have simultaneous influence on work performance in the industrial revolution era 4.0

Keywords
leadership, work culture, achievement motivation, and work performance, the era of industrial revolution 4.0

Topic
Management Science

Link: https://ifory.id/abstract/B39qdCDRApzt


Antecedent Factors of Organizational Performance of Food and Beverage SMEs: Evidence from Indonesia
Andre Dwijanto Witjaksono (a*), Erina Rahmadyanti (b)

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Corresponding Author
Andre Dwijanto Witjaksono

Institutions
a) Faculty of Economics, Universitas Negeri Surabaya,
Surabaya 60231, Indonesia, *andredwijanto[at]unesa.ac.id
b) Faculty of Engineering, Universitas Negeri Surabaya,
Surabaya 60231, Indonesia

Abstract
Green Supply Chain Management (GSCM) is an operational initiation to overcome environmental problems that many organizations experience, including Small and Medium Enterprises (SMEs). This study aims to determine the effect of the industrial environment on GSCM implementation and its impact on organizational performance in food and beverage SMEs in the East Java province, Indonesia. The survey and interviews were conducted with 76 Food and Beverage Association members. The variables studied included the industrial environment, GSCM, and organizational performance, and decentralization in moderating GSCM towards Organizational Performance. Data was analyzed using Partial Least Square (PLS). The results show that the Industrial environment has a significant effect on Organizational Performance, but does not have a significant effect on GSCM. GSCM does not have significant effect on Organizational Performance. However, decentralization was not able to moderate the influence of the Industrial Environment on Organizational Performance. The nature of the centralized authority on SMEs needs further testing given that such rapid environmental changes certainly require a rapid response in anticipating the speed of market changes. Also, how should the influence of a decentralized organizational structure on SMEs in various countries or in the country with foreign ownership, need to be investigated further.

Keywords
GSCM, Industrial environment, Decentralization, Organizational performance, Food and beverage SMEs

Topic
Management Science

Link: https://ifory.id/abstract/DCf2jvhpR6JP


Blockchain Technology Developments for Sharia Banking
Arif Budiraharja; Nizar Alam Hamdani; Ratih Hurriyati

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Corresponding Author
Arif Budiraharja

Institutions
Universitas Pendidikan Indonesia; Universitas Garut; Universitas Pendidikan Indonesia

Abstract
The Blockchain system is a widely distributed database on the network, this technology has a significant impact on the business industry and financial services. The purpose of this research is to design a blockchain for sharia banks. The study was conducted on several Islamic banks in Indonesia. Based on the results of the study it was found that the blockchain design must be adjusted to the needs of banking users first and adjusted to the capabilities of the technology infrastructure. The existence of a blockchain can cause disruptive to human elements in the presence of distributed ledgers, therefore the transition of blockchain technology must be carefully planned.

Keywords
Blockchain System; Financial Technology, Sharia Bank.

Topic
Management Science

Link: https://ifory.id/abstract/fJR6YhMrUTeV


COMPANYS WEBSITE AND CORPORATE SOCIAL RESPONSIBILITY (CSR) TO TAX AGGRESSIVENESS
Reni Dwi Widyastuti(a), Aisyah(a), Febriati(a), Renny Wulandari(a), Aris Setiawan(a), Endang Noerhartati(b*), Lusy Tunik Muharlisiani (b*)

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Corresponding Author
LUSY MUHARLISIANI

Institutions
Universitas Wijaya Kusuma Surabaya, Indonesia
Jln. Dukuh Kupang XXV/54 Surabaya

Economic Faculty, Universitas Panca Bhakti Pontianak, Indonesia
Jl Kom Yos Sudarso, Pontianak, Indonesia

Abstract
The purpose of this research analyzed companys website and Corporate Social Responsibility (CSR) on Tax Aggressiveness. The method used quantitative research, the independent variables are the companys website (X1) and Corporate Social Responsibility (X2), the dependent variable is tax aggressiveness (Y). Data analysis used multiple regression. The results of this research of the regression equation are as follows Y = 0.053 + 0.113X1 + 0.253 + e with significance X1 = 0.073, X2 = 0.005, showed companys website and Corporate Social Responsibility significant on Tax Aggressiveness. The most spacious Corporate Social Responsibility by companies, and the supervision of taxes on the companys website can be used as a benchmark in tax supervision, and supported the society in paying taxes

Keywords
Company Website, Corporate Social Responsibility, Tax Aggressiveness, Tax Supervision,

Topic
Management Science

Link: https://ifory.id/abstract/dupTRyDEabz2


Comparative study: Market effectiveness and government policies in increasing the number of sales for MSMe
1. Auliana Farabbanie Al Arsy2. Jacobus Wiwin Kuswindi 3. Udik Yudiono

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Corresponding Author
auliana farabbanie al arsy

Institutions
UNIVERSITAS KANJURUHAN MALANG

Abstract
The key to increasing MSME income is in the results of marketing. In the Millennium 4.0 era which removes the bulkhead place and distance makes it easier for consumers to get the desired item. for business people it is used as a means to bring consumers closer to the business they are engaged in. Various kinds of marketplace facilities have emerged and make it easier for MSMEs to sell their work. The same thing was done by the Government which represented the related office in an effort to help MSMEs in increasing income. Various efforts to produce events that boost the income of MSME entrepreneurs. The purpose of this comparison can be one of the considerations for business people in increasing profits from the business they do. The method used is a comparative study method that compares findings data in the field. Effectiveness and intensity is one of the important keys in increasing the turnover of small and medium entrepreneurs in gaining huge profits.

Keywords
Small Medium Enterprises, Marketplace,Government Policy

Topic
Management Science

Link: https://ifory.id/abstract/2bLVqhAJzEwM


Correlation Accountability, Transparency and Community Participation in Financial Management of Development
Jaurino (a), Endang Kristiawati(a), Risal(a), Sartono(a), Wilda Sari(a), Lusy Tunik Muharlisiani (b*)

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Corresponding Author
Risal Jaurino

Institutions
a)Departement Accounting Faculty of Economic at Universitas Panca Bhakti Pontianak, Indonesia
Jl Kom Yos Sudarso, Pontianak, Indonesia
jaurino+endangkristiawati+risal+sartono+wildasari[at]upb.ac.id

b*)Department of English Education at Universitas Wijaya Kusuma Surabaya Indonesia
Jl. Dukuh Kupang XXV/54 Surabaya, Indonesia
lusytm_fbs[at]uwks.ac.id

Abstract
The purpose of this research was to analyze of financial management on transparency, accountability and community participation in development. The method used quantitative research, the independent variables consisting of transparency (X1), accountability (X2) and community participation (X3), and the dependent variable is development (Y), the follow up data analysis used is multiple regression which begins with testing validity and reliability and performs tests of normality, multicollinearity, autocorrelation and heterokedacity. The results showed that the three independent variables consisting of Transparency (X1), Accountability (X2) and Community Participation (X3) towards the dependent variable namely Development (Y) had a positive effect with the regression equation Y = 2,087 + 0,283X1 + 0,441X2 + 0,311X3 + e, and sig value X1= 0,044 , X2= 0,000 , and X3= 0,034. Thus, financial management carried out through transparency, accountability and support through community participation can influence development and make an area develop more independently

Keywords
Transparency; Accountability; Community Participation; Development

Topic
Management Science

Link: https://ifory.id/abstract/dBMLFUq9C4ZR


Correlation Analysis of Module Quality, Learning Methods, and Lecturers with Student Learning Outcomes: Multiple Regression SPSS Approach
Hari Sriyanto (a), Agus Masrukhin (b*)

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Corresponding Author
Agus Masrukhin

Institutions
a)Character Building Development Center, Industrial Engineering Department, Faculty of Engineering, Bina Nusantara University, Jakarta, Indonesia 11480
amroe[at]binus.ac.id

b)Character Building Development Center, Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia 11480
*agus[at]binus.ac.id

Abstract
The improvement of learning modules Quality, learning methods, and lecturers contribute significantly to student learning outcomes. This study aims to identify the most significant factors related to module quality, learning methods, and lecturers to improve student learning outcomes and how much they influence. Our essay used combination methods (Mixed Methods) qualitative and quantitative with cross sectional approach with respondents and resource persons from lecturers and students of Bina Nusantara University 143 people from various study programs. Data analysis used model multiple regression SPSS 16.0. Overall the findings show the effect of learning system innovation and the development of learning modules, learning methods and quality of lecturers on student learning outcomes. We also used the same research tool, to show that the number of students in one class also has an impact on student learning outcomes

Keywords
Quality of Module Courses, Learning Methods, Lecturers, Students, Correlation

Topic
Management Science

Link: https://ifory.id/abstract/W3MHmJgfUDRZ


Does Online Viral Marketing Contribute to the Tourists Intention to Visit a Destination?
Rahyuniati Setiawan, Intan Permana, Asri Solihat, Galih Abdul Fatah Maulani, Nizar Alam Hamdani

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Corresponding Author
Rahyuniati Setiawan

Institutions
Universitas Garut

Abstract
The background of this study is the decline in the tourist visits to Sabda Alam Water Park in Garut. Viral marketing plays an important role in raising brand awareness and may affect tourists intention to visit a tourism object. The purpose of this study was to examine the influence of viral marketing on brand awareness and tourists visiting intention. To this end, an explanatory survey was conducted on a sample of 100 visitors to Sabda Alam Water Park selected using a proportionate random sampling technique. Data analysis was performed using path analysis by means of SPSS 21. The results showed that viral marketing had significant positive influence on brand awareness. It was also revealed that brand awareness dan viral marketing had positive influence on tourists visiting intention.

Keywords
viral marketing, brand awareness, tourists visiting intention

Topic
Management Science

Link: https://ifory.id/abstract/2NdcLZF7R4KX


DRUG COST ANALYSIS UNDER CAPITATION PAYMENT SYSTEM IN INDONESIA
Indriyati Hadi Sulistyaningrum (a,b*), Susi Ari Kristina, (c) Ali Ghufron Mukti, (d) and Satibi (c)

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Corresponding Author
Indriyati Hadi Sulistyaningrum Sulistyaingrum

Institutions
a. Doctoral Student, Faculty of Pharmacy, Gadjah Mada University, Indonesia
b. Pharmacy Department, Faculty of Medicine, Sultan Agung Islamic University, Semarang, Indonesia.
c. Department of Pharmaceutics, Faculty of Pharmacy, Gadjah Mada University, Indonesia.
d. Faculty of Medicine, Nursing, and Public Health, Gadjah Mada University, Indonesia

Abstract
This study aimed to analyze the capitation payment utilization and expenditure of drug costs in public and private primary health care. This study was a cross-sectional study with a quantitative approach in Yogyakarta province, Indonesia. The most prevalent diseases found based on the type of primary health care was pulpitis (12.5%) while in private primary health care was an acute upper respiratory infection (13.5%). Characteristic of patients visited was female (68%), 46-55 age group (17%). The cost used in health services were IDR 16,093 (77%) for patient examination and services and IDR 5,097 (23%) for the drug. There were statistically difference for total cost of three diseases, including hypercholesterolemia (p=0.008); acute upper respiratory infection (p= 0.023); and functional dyspepsia (p= 0.015). The highest drug cost based on diseases was refractory anemia (IDR 18,885). The proportion of drug cost was about 23% of the total capitation fund received by PHCs. Drug costs in the capitation system at the private first level health facilities tend to be higher than in the public facilities. Moreover, it is lower than the international standard suggested by WHO. It is recommended to evaluate the capitation system especially the rational proportion of health expenditure to enhance the quality of care.

Keywords
capitation system, drug cost, primary care, universal health coverage

Topic
Management Science

Link: https://ifory.id/abstract/BCnW2dzXGDKm


e-Commerce: The Booster for Brand Advocacy Ratio in Asia
Intan Permana (a*), Sukma Nugraha (b)

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Corresponding Author
INTAN PERMANA

Institutions
Universitas Garut

Abstract
Brand advocacy ratio is one of the marketing productivity measures that can be applied in various industries. In the present study, the authors examined the role of ecommerce in raising customers brand awareness, encouraging purchase, and promoting the brand of Apple in Asia. This study was conducted through a survey on 30 respondents. It was revealed that Google-s search engine managed to raise the Apple brand awareness to the highest level, namely top-of-mind awareness. In addition, the availability of Apple-s products in marketplaces such as Amazon, Shopee, and Lazada was proven to promote sales in Asia. One of its websites www.support.apple.com was proven to increase its brand advocacy ratio because of its comprehensive product information, help service, and information on the nearest Apple-s stores. In today-s digital era, marketing productivity in the form of brand advocacy ration could be improved by search engines (e.g., Google), marketplace (e.g., Amazon, Shopee, and Lazada), and corporate websites.

Keywords
e-Commerce; Marketplace; Website; Brand awareness; Purchasing; Brand advocacy ratio

Topic
Management Science

Link: https://ifory.id/abstract/h2LzNqtdfAYk


Ecotourism Model in Jakarta
Desy Safitri (a), Umasih (b), Nurjengki Ibrahim (c), Sujarwo (d), ZE. Ferdi Fauzan Putra (e)

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Corresponding Author
Desy Safitri

Institutions
(a), (b), (c), (d), (e) Universitas Negeri Jakarta, Jalan Rawamangun Muka No: 1 Jakarta Timur, Indonesia

Abstract
This research aim is to propose ecotourism model in Jakarta. This research used survey method to 1077 tourists in Jakarta in Indonesia. Data were analyzed using Structural Equation Modeling (SEM). The results confirmed that natural basis, conservation, sustainability, local benefits, and awareness are positively associated with ecotourism. The four dimensions including environmental horizon, not destroying environment, loving environments, and respecting environments have positive relations to ecotourism. The other four dimensions involving guaranteeing benefits of flora and fauna, maintaining environmental harmony responsibly, using natural environments not excessively, and not writing off tourism place are positively associated with ecotourism. Results also confirmed that dimensions consisting of preventing negative impact of tourism activities, maintaining environmental balance, natural conservation, and maintaining natural sanctuary are positively related to ecotourism. Other findings confirmed that local society welfare, not destroying local culture, financial benefits to society, and local society characters are positively correlated with ecotourism. Results also found that diminishing environmental destruction, not polluting the environments, not using water excessively, and environmental cleanliness are positively associated with ecotourism. It can be concluded that ecotourism model in this research can be used in Jakarta to conserve the environment.

Keywords
ecotourism, natural basis, preservation/conservation, sustainability

Topic
Management Science

Link: https://ifory.id/abstract/yfNvKAMQCz7J


EFFECT OF PERCEIVED EASE OF USE OF ICT ON STAKEHOLDER SERVICE QUALITY IN VOCATIONAL HIGH SCHOOL IN WEST JAVA
1. Daryanto, 2. Rina Febriana, 3. Massus Subekti, 4. Siswantari

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Corresponding Author
Daryanto, M.T. -

Institutions
1,3. Electrical Engineering Education Study Program, Faculty of Engineering, Jakarta State University, Jakarta, Indonesia.
2. Technology and Vocational Education Study Program, Faculty of Engineering, Jakarta State University, Jakarta, Indonesia.
4. Center for Education and Culture Policy Research, Board of Research and Development, Ministry
of Education and Culture, Jakarta, Indonesia

Abstract
The use of Information and Communication Technology (ICT) for school management is very helpful in providing services to students and other stakeholders. ICT as a technology can be useful if used to improve its performance. Whereas someone will use technology to assist in completing his work if he feels that the technology is easy to use. A persons perception of existing technology will encourage the use of this technology in its work. This study aims to examine the effect of perceptions of ease of use of ICTs on service quality in vocational high schools in West Java. The method used in this study is a causal survey. Sampling in this study used proportional random sampling technique with a total sample of 150 respondents. The research data were analyzed using path analysis with the Partial Least Square (PLS) approach. The results of this study indicate that the perception of ease of use of ICT affects the quality of service to stakeholders in vocational high schools in West Java.

Keywords
perception, stakeholders, service quality, ICT

Topic
Management Science

Link: https://ifory.id/abstract/jb7Dx8dCNntP


Financial Technology and Financial Performance in Banking
M Romdhon, M Alkautsar, DFL Hamdah, R Nurhasan, P Pebrianti

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Corresponding Author
Mochamad Romdhon

Institutions
Universitas Garut
Jl. Samarang No. 52A Garut Indonesia
mromdhon[at]uniga.ac.id

Abstract
Financial technology is very important to improve banking performance in carrying out its business activities. The purpose of this research is to determine the role of financial technology in improving the financial performance of a banking company in Indonesia. The method used in this research is a survey. Based on the results of the study, it is known that the role of financial technology related to the payment, transfer, clearing and settlement systems in the first quarter of 2015 to the fourth quarter of 2017 can improve banking financial performance with the loan to deposit ratio level in healthy criteria. So as to continue to improve financial performance, banks are expected to make continuous improvements for the technology used and always innovate the banking product to satisfy the public as customers.

Keywords
financial technology, financial performance, banking.

Topic
Management Science

Link: https://ifory.id/abstract/FMjYrZ6qztDe


GENERAL EDUCATION IN E-CONOSMART 2.0: EDUCATIONAL MANAGEMENT DEVELOPMENT
Dr. Siti Nurjanah, SE, M.Si

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Corresponding Author
Siti Nurjanah

Institutions
State University of Jakarta

Abstract
The industrial revolution era 4.0 demands changes in all aspects. Therefore, human resources are prepared to have the skills needed in the 21st century, including 4C (critical thinking, creativity, communication, and collaboration). However, all these skills are meaningless if not accompanied by good characters. Planting these characters requires additional learning, as well as appropriate learning methods. Therefore, general education is needed as the closing of the educational gap in the industrial revolution 4.0. Adjusting to the era of industrial revolution 4.0, educational methods must use technology. Therefore, the research and development of e-conosmart 2.0 was made, integrated economic learning in general education, which included anti-corruption education, national defense, tolerance, diversity, multiculturalism, disaster mitigation, and tax awareness, which were packaged in appstores, twitter, facebook and instagram, in the form of qoutes that provide life lessons. Based on the results of research and development, the use of e-conosmart 2.0 which contains general education, is able to attract students enthusiasm in learning, successfully instill 21st century skills into students, and shape the character of students. So, that it is expected that the presence of E-conosmart 2.0 can create a generation of Indonesians who are of high quality, competitive, and have good character.

Keywords
Industrial Revolution 4.0, general education, e-conosmart 2.0, economic education, educational management

Topic
Management Science

Link: https://ifory.id/abstract/ByRCgeaLEWcU


Importance-Performance Analysis and the Relationship of Hospital Service Quality, Satisfaction, and Loyalty: Structural Equation Modeling Approach
Prasojo Pribadi (a*), Susi Ari Kristina (b), Suci Paramitasari Syahlani (c), Satibi (d)

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Corresponding Author
Prasojo Pribadi

Institutions
(a) Student of Ph.D Program, Universitas Gadjah Mada
Universitas Muhammadiyah Magelang
(b,c,d) Universitas Gadjah Mada

Abstract
Improvement of service quality, customer satisfaction and loyalty give significant contribution to business performance and profitability. This study aims to identify the most critical factors related to hospital service quality in predicting the patients satisfaction and to examining the effect of patient satisfaction on patient loyalty. This research is a quantitative study with a cross sectional approach, involving 280 outpatients and valid questionnaire conducted in two hospital. Finally, the SPSS 21 and AMOS 22 (structural equation modeling) were performed to analyze the data. The lowest index performance is outcome quality (62.10) and highest is quality of personnel (78.89). Meanwhile, the calculation of the patient satisfaction index (PSI) is 75.60. Patient satisfaction is positively influenced by quality of personnel, outcome quality, social responsibility, administrative procedures, and physical aspects. Patients satisfaction has a positive effect on patient loyalty. However, health insurance, quality of medical care, and quality of pharmaceutical care did not influence patient satisfaction. Importance-performance analysis found the hospital institution needs to improve the administrative procedures and outcome quality. Overall the patient is satisfied with the performance of hospital services. Patients are objective controls of an organization. Therefore, hospital managers must be focus on strategies to building relationships with patients.

Keywords
Service quality; Satisfaction; Loyalty; Hospital; Importance-performance analysis

Topic
Management Science

Link: https://ifory.id/abstract/NcwVYpJjkWLh


Increasing Student Trust through the Service Marketing Mix Strategy with Service Value as its intervening variable (Study at private Colleges in Garut district)
Jajang Sugiat

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Corresponding Author
Jajang Sugiat

Institutions
STIE Yasa Anggana Garut
Jl.Otto Iskandardinata No.278 A Garut

Abstract
Increasing Student Trust through the Service Marketing Mix Strategy with Value Services as an intervening variable (Study in Private High Schools in Garut Regency) This study aims to find out, analyze, and test the Service Marketing Mix Strategy, Service Value and Student Trust, and the Effect of Service Marketing Mix Strategy on Service Value and Effect of Service Value on Student Trust in Private Colleges in Garut Regency. The method used in this research is explanatory survey method. Data were analyzed using the Path Method analysis technique to explain the relationship and influence between manifest variables and confirmation analysis Based on the results of the study, the findings obtained include: The Marketing Mixing Strategy is in the Enough to Good category. Value of Service is in the category of Enough for Good, and Student trust is in the Enough for Good category. The Service Marketing Mix Strategy significantly affects the Value of Services and Value of Services significantly influencing Student Trust in Private Universities in Garut Regency. Keywords: Service Marketing Mix Strategy, Service Value, and Student Trust

Keywords
Service Marketing Mix Strategy, Service Value, and Student Trust

Topic
Management Science

Link: https://ifory.id/abstract/hq3YXmkNHDLb


Influence Of Achievement Motivation, Inspiration Of Learning Models, Service Satisfaction, And Career Expectation To The Learning Achievements And Self-Description of Polytechnic of Road Safety Transport Graduate.
Saroso, Amat Mukhadis, Tuwoso, Hary Suswanto

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Corresponding Author
Saroso Saroso

Institutions
Universitas Negeri Malang

Abstract
The aim of this study are, to determine the influence of achievement motivation, the inspiration of the learning model, service satisfaction, career expectations, to the achievement of learning and self-confidence graduate Polytechnic of Road Transport Safety. The sample in this research consist of 308 students of Polytechnic of Road Transport Safety. The data obtained from questionnaires distributed to the respondents. After the data collected continued with the validity and reliability test by using the formula Confirmatory Factors Index then the data were analyzed by using SEM technique. The results showed in general, the conclusion of this research there is influence of achievement motivation, inspiration from learning model, service satisfaction, and career expectation toward learning achievement and self-confidence of graduate of Polytechnic of Road Transport Safety

Keywords
achievement motivation, the inspiration of the learning model, service satisfaction, career expectation, achievement of learning and self-confidence of graduates

Topic
Management Science

Link: https://ifory.id/abstract/PEYGMB6ZVyf2


Innovative Green Technology for SMEs
Nizar Alam Hamdani, Anggun Octavia Herlianti, Asri Solihat

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Corresponding Author
Nizar Alam Hamdani

Institutions
Universitas Garut

Abstract
The increasing human need for natural resources causes global warming. Innovative green technology is one of the eco-friendly actions that can be taken by small and medium sized enterprises (SMEs). The purpose of this study is to discover how SMEs can possibly use green technology. To this end, an explanatory survey was conducted on a sample of 286 batik business units. The results reveal that there are several innovative green technologies that can be used by SMEs. The findings of this study may imply that innovative green technologies can be used to improve SMEs environmental performance.

Keywords
Innovative Green Technology, Green Technology, SMEs.

Topic
Management Science

Link: https://ifory.id/abstract/knUH2qhfFYjQ


Internet and Web Literacy in Creating Start up Business
S Muljanto, Y Purwanti, E D Sofyawati, R K Adiredja, W Hasim

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Corresponding Author
Setia Muljanto Sumantri

Institutions
English Department, Institut Pendidikan Indonesia
Information Technology, Institut Pendidikan Indonesia
Institut Pendidikan Indonesia

Abstract
In the times of digital era, students of higher education are still uncertain about their future plan. With the rapid flow current of technology advancement, students of Indonesia Institute of Education (IPI) are hesitating on deciding to become one profesional teacher or to do a business. Those are the choices that have to be made. Therefore, besides teaching skills, the duty of IPI is also to make an introductory course for their students on entrepreneurial skills. The purpose of this research is to identify students interest in start up business through the introduction of internet and web awareness. Data were gathered by using online and distributed to 117 students in the form of questionnaire and open ended questions.The result of this research showed that by introducing internet and web functions for the business, the students have profound interest to make their own business. The impact of this study was to suggest the government to create a policy for supporting these new emerging start up and the head of higher education to include internet and web literacy into their curriculum.

Keywords
Internet literacy, web literacy, start up business

Topic
Management Science

Link: https://ifory.id/abstract/aLn3Kx9N6ceQ


Legal Protection for Village Credit Institutions (LPD) In Kerobokan Traditional Village as One of the Traditional Village Financial Business Entities in Resolving Bad Credit
A.A. Sagung Laksmi Dewi1, Desak Gde Dwi Arini2, Ni Made Puspasutari Ujianti3

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Corresponding Author
Mirsa Umiyati

Institutions
Universitas Warmadewa

Abstract
Abstract The position of customary sanctions in resolving non-performing loans in Kerobokan Customary Village LPD is one type of banking law that is legally required to obtain legal protection so that legal certainty is clear to LPD customers. Legal protection for LPDs in this case is enforced because the legal umbrella is clearly stipulated in the Regional Regulation concerning LPD. Legal protection for PLD includes all LPD rights and obligations in the Regional Regulation concerning LPD, so that when there is bad credit by customers originating from outside the traditional village of Kerobokan basically based on "bad faith" with the aim of implementing civil sanctions and social sanctions so that all customers originating from either the Kerobokan traditional village or outside the Pakraman village are bound by a credit agreement. From this, it can be seen that the legal protection of the Kerobokan LPD in dealing with bad credit can be done by means of involving Bendesa Adat as an authority that has authority in traditional villages dealing with bad credit in implementing social sanctions. Forms of legal protection for LPD Kerobokan in resolving bad credit, namely legal certainty in the credit agreement must be clear the rights and obligations of the parties. And when one of the parties violates, the sanctions are expressly regulated in the credit agreement. Settlement of bad loans for customers given outside the Kerobokan Customary Village is a preventive legal effort, meaning that when signing a credit agreement it is understood that the rights and obligations of the parties and repressive actions mean that the parties are obliged to carry out the credit agreement in good faith. The application of civil law sanctions in the form of compensation and customary sanctions are social sanctions in the form of being broadcast in village paruman (community), deactivated as citizens (krama) banjar /village by customary villages and those who are convicted of criminal acts applied by imprisonment by the formal justice as a deterrent effect.

Keywords
Keywords: Legal Protection, LPD, Village-owned Enterprises, Bad Credit.

Topic
Management Science

Link: https://ifory.id/abstract/ZcQRTGYE3W7C


Level of Knowledge, Attitude, and Behavior of Community Against Tuberculosis in Sading Village Mengwi District Badung Regency
I Gede Indra Adhisthana Muditha, I Wayan Darwata

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Corresponding Author
Anny Eka Pratiwi

Institutions
Warmadewa University

Abstract
Indonesia is nominated as third country with the largest number of tuberculosis cases after India and China. This is caused by high prevalence rate of tuberculosis in Indonesia, including in Sading Village Mengwi District Badung Regency. The prevalence rate of tuberculosis 2014 in Indonesian amount to 6,47/1000 popoulation,increased when compared to the previous year amounted to 2,72/1000 population. Increased incidence of tuberculosis from 2013 to 2014 in Mengwi District ia large enough compared to other district in Badung Regency. With its incidence in 2014 is 45 cases whereas in the previous year only 26 cases. Based on report Puskesmas Mengwi III, in 2016 there are 10 new cases of tuberculosis, and 6 of them occurred in Sading Village. Depart from this issue, a study was to explore knowledge, attitude, and behavior of community to tuberculosis prevention in Sading Village Mengwi District Badung Regency. This study was designed as descriptive research with cross sectional approach. A number of 106 household were chosen as the samples using multistage random sampling. The data were collected through interview using a questionnaire. Study found that knowledge level and behavior of tuberculosis prevention are categorized not good. While the attitude level is categorized good. Hence, it is needed more intensive socialization of tuberculosis prevention to helping the community to understand more about danger of tuberculosis disease so that it can prevent transmision and reduce the prevalence rate of tuberculosis in community.

Keywords
Tuberkulosis, Knowledge, Attitude, Behavior

Topic
Management Science

Link: https://ifory.id/abstract/TGx7gtU3nCZp


Model of Knowledge Management Systems at PT. Semen Indonesia (A Conceptual Framework)
A. A. Gde Satia Utama (a*), Windy Prasetyaningtyas (b), Prayogo Teguh Ansori (c), Dwike Darmawan (d)

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Corresponding Author
A.A GDE SATIA UTAMA

Institutions
a) Department of Accountancy, Economics and Business Faculty, Airlangga 4-6, Surabaya, 60286, Indonesia
*gde.agung[at]feb.unair.ac.id
b) Department of Accountancy, Economics and Business Faculty, Airlangga 4-6, Surabaya, 60286, Indonesia
c) Department of Accountancy, Economics and Business Faculty, Airlangga 4-6, Surabaya, 60286, Indonesia
d) Department of Accountancy, Economics and Business Faculty, Airlangga 4-6, Surabaya, 60286, Indonesia

Abstract
This paper seeks the role and affects the implementation of a knowledge management system at PT. Semen Indonesia. Semen Indonesia with Centre of Champs (SICC) to the innovation creating the process and maintain the stability before-at-after acquisition, as the strategic holding company. The qualitative Case study with direct balanced participation method used in this research. The approach helps perform means-end analysis, thereby uncovering the structural origin and the role of SICC in the managerial process, and how the far the knowledge management through SICC would affect the performance of the company. This method needs direct research to understand the real case in daily activity. The contributions this research want to examine the first multinational stated owned company maintain their performance with the knowledge management system. Also, prove the impact of the SICC as the implementation of knowledge management on the management process in real case situation. The actual natural problem and factual context of the industry and examine how PT. Semen Indonesia would react with the situation.

Keywords
knowledge management; acquisition process; Innovation; PT. Semen Indonesia

Topic
Management Science

Link: https://ifory.id/abstract/kqJDvgKtfR7C


Modeling System of Horticultural Commodity Development in Pinggan Village, Bangli Regency, Bali Province
I Gusti Bagus Udayana*, Luh Kartini, Yohanes Parlindungan Situmeang, L Ketut Sunadra

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Corresponding Author
I Gusti Bagus Udayana

Institutions
Faculty of Agriculture. Warmadewa University, Denpasar, Bali, Indonesia
*E-mail address: bagusudayana64[at]gmail.com

Abstract
Pinggan Village area is an area that has great horticulture and tourism potential. This area is located in District Kintamani Bangli Regency. Pinggan village is located in the highlands with an altitude of 900-1300 m above sea level and has the potential of horticultural commodities of squash, tomato and chilli. The current condition, about 30% of the product is wasted as waste (rotten or exposed to pests), bargaining farmers are weak, cultivation is not optimal, there are exarat supply because it is unable to compete with producers from Java. The proposed activities are for the development of horticulture based agroindustry in Pinggan sub-district of Kintamani sub-district with various activities The results of the research are expected to have a significant effect on the increase of income, thus increasing the access of households to family food. Physically, no puteran on the plate, will pilaru entangled papier. Besides, by increasing agro-industry activity and sustainable food house will have an impact on economic growth and job opening so that it will increase food security.

Keywords
Agroindustry, horticulture, derivative products, Kintamani, Sustainable Food House (KRPL)

Topic
Management Science

Link: https://ifory.id/abstract/MB4kx8pdjvfy


NORMAL PRODUCTION UTILIZATION OF OIL REFINERY IN INDONESIA
ANDRY PRIMA , BAYU SATIYAWIRA

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Corresponding Author
ANDRY PRIMA

Institutions
PETROLEUM ENGINEERING DEPARTMENT
FACULTY OF EARTH TECHNOLOGY AND ENERGY

UNIVERSITAS TRISAKTI

Abstract
Throughout the year of 2016, a number of mainstream mass media in Indonesia reported several recurring refinery unplanned shutdown. As a result, the disruption of nationwide fuel production was unavoidable. This particular study aims at finding qualitative correlation between the refinery unplanned shutdown and the optimized refinery utilization occurred in Indonesia. Question arose over whether the technology installed in the refinery had reached the end of its usage lifetime, or perhaps the management lacked of details in terms of management planning that later fuelled the unwanted incidents. The method being applied in this study is qualitative approach using a non-linear multivariable regression. As the result, a non-linear multivariable regression that incorporates multivariable in an effort to help discover the presumably overlooked information of the past performance as means of management control and to monitor the current refinery utilization performance. In the end, recommendation for improvement as far as the refinery utilization can possibly be achieved in the near future. The conclusion of this particular study is the recommendation for refinery decision maker to improve the scheduling of refinery turnaround and optimize the utilization as well.

Keywords
Keywords: Unplanned shutdown. Refinery turnaround, qualitative approve, non-linear multi variable regression, refinery utilization.

Topic
Management Science

Link: https://ifory.id/abstract/aRJ9zQXfjcCx


Overview of Drug Availability and Influencing Factors in Several Low, Lower and Upper- Middle Countries: A Systematic Review
(a)* Elmiawati Latifah, (b) Susi Ari Kristina,(c) Sri Suryawati,(b) Satibi

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Corresponding Author
Elmiawati Latifah

Institutions
(a) Doctoral Program in Pharmaceutical Science, Faculty of Pharmacy, Universitas Gadjah Mada, Yogyakarta
(a) Department of Pharmacy, Faculty of Health Science, Universitas Muhammadiyah Magelang, Magelang
(b)Department of Pharmaceutics, Faculty of Pharmacy, Universitas Gadjah Mada, Yogyakarta
(c)Department of Pharmacology and Therapeutics, Faculty of Medicine, Universitas Gadjah Mada, Yogyakarta

Abstract
Drugs are vital to saving and improving public health. However, medicines are often not available at the facility because stocks run out or in particular, pharmaceuticals are not available due to a shortage of supplies. Implementation of pharmacy services should ensure safe, quality, usable and affordable availability drug. A systematic review was conducted to identify related studies. Electronic databases used to identify relevant studies are, ScienceDirect, Plos, PubMed and Google Scholar. This study is limited to English and publications from 2007 to 2017. The electronic database search earned 33 articles while only six studies met the criteria for review. There is the relatively low availability of drugs in some developing countries and the average availability of generic drugs is better than Innovator Brand drugs, especially in the public sector. Most of the factors that may affect drug availability are related to government policies to improve drug access and lower prices so that national drug policy review in each country is required. Overall, the method used to measure the availability of drugs using a refer ence method used by WHO Health Action International. The availability of drugs in low, lower and upper middle countries still need to be improved by increasing drug access and enhancing prices by using appropriate government policies. The WHO HAI method is effectively used to measure the availability of drugs by using the core drug and supplementary drug references by the established reference.

Keywords
Drug Availability, Overview, Influencing Factors, Several Low, Lower and Upper-Middle Countries.

Topic
Management Science

Link: https://ifory.id/abstract/Fg9uERwfcvJX


Predictive Value of Entrance Test with Academic Achievement of Medical Students
Rima Kusuma Ningrum, Ni Wayan Diana Ekayani

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Corresponding Author
Rima Kusuma Ningrum

Institutions
Medical Education Unit Faculty of Medicine and Health Sciences, Warmadewa University

Abstract
Becoming a medical student must pass lot of rigorous entrance test. The tests include material test, academic potential test, health test and interview test. The test is expected to have predictive value for academic achievement of student. Academic achievement student reflected as block test. This study aims to predict entrance test of academic achievement. This study correlates material test and academic potential test with block test in semester 1 for student academic year 2018 (n= 107 students). Spearman correlation was conduct to determine correlation between material test and academic achievement with block test students in semester 1. There were negative correlation of material test with block test (-0.219, p<0.05) and positive correlation of academic potential test with block test (0.452, p<0.01) in semester 1. This study shows that the students who have high material test has lower block test and students who have high academic potential test have higher block test. Academic potential test can predict the academic achievement of medical students.

Keywords
Predictive value, entrance test, academic achievement

Topic
Management Science

Link: https://ifory.id/abstract/FxLEv4QzmHeA


PROFESSIONAL TRANSITION POLICY AS A SOLUTION OF CASHLESS POLICY SEEN FROM HR PSYCHOLOGY IN. JASA MARGA CAB. PURBALEUNYI
Angga Dewi Anggraeni

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Corresponding Author
Angga Dewi Anggraeni

Institutions
Politeknik Pos Indonesia

Abstract
e-Toll is an electronic card used to pay for toll road entry fees in parts of Indonesia. E-Toll users only need to attach a card to pay the toll in 4 seconds, faster than when paying in cash that takes 7 seconds. The use of e-Toll also reduces operational costs because only costs are needed to collect, deposit and transfer cash to and from the Bank. In addition to being the first step in modernizing money collection, the use of e-Toll is also intended to reduce violations because toll officers do not receive payments directly. However, the policy of using e-Toll on the toll road certainly has an impact on the number of employees at the toll booths, which are not small. The situation as described above occurs at PT. Jasa Marga Purbaleunyi branch which is engaged in services, especially Toll Road maintenance services. In this case the author is interested in knowing more about the Professional Transfer Program and its influence on employee psychology at PT. Jasa Marga Cab. Purbaleunyi. PT Jasa Marga establishes a cashless policy or the implementation of a non-cash payment system which is a direct program from the government. With the existence of this policy, Jasa Marga issued a Professional Transfer policy for employees at the Toll Gate. Based on research results, 82% of the Toll Gate employees who participated in this program felt that Professional Transfer was the right solution for employees affected by the cashless policy. So it was concluded that the Professional Transfer Policy was the right solution in dealing with cashless policies.

Keywords
Profession Transfer. Cashless Policy. e-toll

Topic
Management Science

Link: https://ifory.id/abstract/PCj9w4dQGHx6


PURCHASE DECISION AT ONLINE STORE: THE EFFECT OF WEBSITE DESIGN
T Hermina, H Rismanto, R Nurhasan, M Aprilianti

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Corresponding Author
Rohimat Nurhasan

Institutions
Universitas Garut

Abstract
Abstract. Trust can be the key to successfully so that products offered appeals a decision of the purchase of consumers .This study aims to to analyze the influence of consumer confidence to the design of a web of the decision of the purchase by indonesia milenial generation among all these online store .The collection of data is collected through the distribution of such against 100 generation milenial online users store who has committed transactions once or more .The research results show that consumer confidence have a positive influence significant of the decision of the purchase of where the higher consumer confidence to the design of encourage a tendency website on the buyer to buy .This study affirms that a business online elements need to do is to design a web that was able to attract consumers in doing the purchase decision

Keywords
consumers, milenial generation, website

Topic
Management Science

Link: https://ifory.id/abstract/xh7c2jEeGJUC


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